As a deeply valued customer of Hicks Roofing, Inc. we would sincerely appreciate your time for a couple of minutes. You taking this time to let us know how we did on your recent project will go a long way toward helping us achieve our goal of "100% customer satisfaction". We believe we have a service to be proud of and we intend to be servicing customers like yourself for many years to come. We hope that your roof is not a 1 time purchase, but a long lasting relationship that will bring value and satisfaction to you, while providing, not only our livelihood, but a job and customer reference we can be proud of for the future. We realize that it can take years to develop a customer to the point where they consider us to be "their roofer", yet it can take just one mistake to lose that relationship forever. Your total honesty and sincere effort while answering these questions is the only way we can be sure we are doing everything we can to please you. So that we may continue to improve and you can enjoy your roof for years to come, please be as honest and straight forward as you can, our feelings cannot be hurt. Rather such criticism is welcomed and deeply appreciated.
